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Frequently Asked Questions

We ship within the United States only. After your order is processed (usually within 1–2 business days), most packages arrive within 3–5 business days in the contiguous U.S. Alaska and Hawaii may take 5–8 business days. These are estimates and may vary due to carrier delays, weather, or peak seasons.

Yes. Once your package ships, you will receive a confirmation email with a tracking number. You can track your shipment on our website, through the carrier’s tracking system, or from the "My Orders" section.

Yes. We ship to PO Boxes and APO/FPO addresses across the United States wherever our carriers allow. Delivery times for military and PO Box addresses may vary.

Unused items can be returned within 30 days of delivery. Contact support@msekart.com to start a return, or review our Return Policy for full details.

We currently accept Cash on Delivery for orders within the United States.

If your order has not shipped yet, you can cancel it from "My Orders" or contact our support team at support@msekart.com.

Please contact our customer support team at support@msekart.com as soon as possible. We will review the issue and arrange a replacement or refund, depending on the circumstances. For damaged items, photo evidence within 48 hours of delivery helps us resolve your claim faster.